TERMS AND CONDITIONS OF USE

This site adopts the Directive 2011/83Ue transposed by the Legislative Decree 21/2014 on transparency of e-commerce, in force as of June 13, 2014.

Characteristics of goods.

Carrara Arte create and distribute objects made mainly of Carrara marble as well as artistic items performed by its owner, Roberto Tagliazucchi.

Identity and Contacts.

Carrara Arte owned by Roberto Tagliazucchi legal site: Via sette luglio 21 – 54033 Carrara (MS)Italia - tel. +39 0585 73955 cell. +39 3486048914 – E-mail Roberto@tagliazucchi.itinfo@carrara-arte.com P.IVA IT01297760454.

Payments

Payments are made in advance via PayPal (Visa, Mastecard, Amex, Aura, PayPal, etc.) or through SEPA Bank Transfer.

Delivery

Deliveries are made by DHL International Carrier at a standard cost indicated in the order.

In case of breakage during transportation, the object will be replaced at no charge upon sending via e-mail a photo proving breakage.

Right of withdrawal.

Clients have right of withdrawal within 14 days from delivery for the works of art to be notified via an e-mail addressed to:

Customer Service

No extra costs on withdrawal service.

Refunds

We shall reimburse the amount paid for the cost of the object + standard shipment cost within 7 days from the date of the e-mail stating withdrawal.

Refunds will be made via PayPal or through Bank transfer, depending on the data in our possession.

Withdrawal of the object.

The item will be returned at our expenses provided it is delivered in its original packaging to the carrier indicated by us.

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Privacy

The data collected are used only for shipping and customer communication.

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What I try to do is to put at your disposal, lover and customer of beautiful things, all my experience and love for my work. Please do not hesitate to contact me for any further request or explanation you may need.

 Roberto Tagliazucchi